Returns & Exchanges

At Miduty, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your purchase doesn't fit perfectly or meet your expectations, we are here to make it right with easy exchanges or full refunds.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship the Items

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.